Delivery and Payment Information
You are welcomed to complete the payment in the following ways.
- Credit or Debit card
- Bank Transfer
Account Name: Flora Houses Limited
Account no.: (Hang Seng Bank) 255-897241-883
- Faster Payment System (FPS)
Registered Tel.: 6908 7180
- PayMe (tel: 6908 7180)
We will contact you once the payment is confirmed.
WhatsApp No.: 6908 7180 (Click to start the conversation)
Delivery Lead Time
After receiving your order, we will arrange the delivery within 5 -7 working days.
- Monday - Saturday (except public holidays)
- 9:00 a.m. - 5:00 p.m.
*Surcharges may apply upon special delivery arrangements.
*Delivery time may be affected by traffic, weather and other unforeseen conditions.
- Hong Kong Island, Kowloon and New Territories, except outlying islands.
- Delivery locations accessible by elevator/lift.
Orders of HK$800 or above: Free of charge* (one time and one location)
*not applicable to Discovery Bay, Airport and Tung Chung Area
Order less than HK$800 / Plant Return / Extra Delivery Request:
- Kowloon: HK$ 100
- New Territories (expect islands): HK$ 100
- Hong Kong Island: HK$200
Staircase Delivery Fees (if applicable; excluding table pots):
HK$50 per pot per floor (up to 7 floors) will be charged additionally if our team cannot access to the delivery location by elevator/lift.