Delivery and Payment Information
You are welcomed to complete the payment in the following ways.
- PayPal (Visa, MasterCard, American Express, UnionPay, Discover)
- Credit or Debit card (Visa, MasterCard, American Express)
- Bank Transfer
Account Name: Flora Houses Limited
Account no.: (Hang Seng Bank) 255-897241-883
- Faster Payment System (FPS)
Registered Tel.: 6908 7060
Registered Tel.: 6908 7060 (click to pay)
We will contact you once the payment is confirmed.
WhatsApp No.: 6908 7060 (Click to start the conversation)
Delivery Lead Time
After receiving your order, we will arrange the delivery within 5 -7 working days.
- Monday - Saturday (except public holidays)
- 9:00 a.m. - 5:00 p.m.
*Surcharges may apply upon special delivery arrangements.
*Delivery time may be affected by traffic, weather and other unforeseen conditions.
- Hong Kong Island, Kowloon and New Territories, except outlying islands.
- Delivery locations accessible by elevator/lift.
Orders of HK$800 or above:
Free of charge* (one time and one location)
*excluding Tung Chung, Discovery Bay and Airport
Order less than HK$800 / Plant Return / Extra Delivery Request / Deliveries to locations outside of free-delivery areas:
- Kowloon: HK$100 / time
- New Territories (expect islands): HK$100 / time
- Hong Kong Island: HK$200 / time
- Tung Chung: HK$250 / time
- Discovery Bay & Airport: HK$370 / time
Staircase Delivery Fees (if applicable; excluding table pots):
Starting from the 4th floor, HK$25 per pot per floor will be charged additionally if our team cannot access to the delivery location by elevator/lift.